How do I cancel my gold subscription?
Login to the ChessKid account that purchased the membership.
If the purchase was from a Kid account the process will look like this:
Click on the "Settings" icon, the "Subscription" tab and then "Click here to update your billing info" :
Now click on "Cancel gold subscription":
If the membership was purchased from a Parent account the process will look like this.
From your ChessKid home page, click on the "Settings" icon followed by "Membership":
Now, just click on "Cancel Gold Membership":
If your membership was started with Apple iTunes, please click on this link to cancel, as we have very limited access: How to cancel my Apple subscription. Unless you cancel the subscription with Apple directly, the auto-billing will still occur.
Here's a direct link to Apple Support, shall you need further assistance in finding your purchase. You can also reach Apple Support by calling this number: 1-800–692–7753.