How do I cancel my gold subscription?

Login to the ChessKid account that purchased the membership. 

If the purchase was from a Kid account the process will look like this:

From your ChessKid home page, click on the "Settings" icon followed by the "Subscription" tab, and then "Click here to update your billing information":

On this next page, scroll down a bit and click on "Cancel gold membership":

If the membership was purchased from a Parent account the process will look slightly different.

From your ChessKid home page, click on the "Settings" icon followed by "Membership":
Here, click on "Cancel Gold Membership":
That should do it :)

If your membership was started with Apple iTunes, please click HERE to cancel your membership. To change the membership, or request a refund, please go to Apple Refund Request

Click on the following link to reach Apple Support (or call 1-800–692–7753). 

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