For Adults

How can I see my kid’s progress? (parent/coach)

On ChessKid.com, Gold Members have the ability to see your kid's progress! From your Parent/Coach account Home screen, click the "My Kids" tab. From the dropdown menu next to the kid account you'd like to view, Select the "Report Card" or "Game History" option. Report Cards show yo...

How can I reset my kid's password? (parent/coach)

From your Parent/Coach account Home screen, click the "Kids" link. Select the "Edit Kid" tool from the dropdown next to the kid account you'd like to change.

I made a mistake creating my username, can I change it? (parent/coach)

Yes you may! From your Home Page, select "Settings." Choose the "Click here to change Username" link. Custom Usernames must be approved by ChessKid staff. This process can take up to 24 hours. Check back in a little while & see if it's been approved.

I created a custom Username for my kid, but it's not showing up on my account. Why? (parent/coach)

Custom Usernames must be approved by ChessKid.com staff. This process can take up to 24 hours. Check back in a little while & see if it's been approved.

I purchased a Gold Membership for my child. Can I access the Gold Membership features from my Parent/Coach account? (parent/coach)

Good news! Parents who purchase a Gold Membership for their child also receive a Gold Membership. You can view all the content on the site and challenge your child to a game!

I purchased a Gold Membership for my kid. Why do they not have Gold access? Why did they send me an upgrade request?

Make sure that the Gold Membership is enabled for the kid you intend to be using it. From your Kids tab, Check that the Gold Membership badge next to the kid's username is gold, not grey. You can enable or disable Gold Membership access anytime.

Can I change my avatar / background / pieces / board? (kids & adults)

Yes! Go to the "Settings" icon in your account (under your username). Choose "Avatar," "Theme," or "Games & Puzzles" on the right side depending on what you want to change.

Is it safe for my kid to add a friend? How can I see my kid’s friends?

ChessKid.com uses a “blind” friend request system. That means that when another kid sends a friend request to your child, your child does not receive any type of notification. Instead, the only way that friend will be added is if your kid sends a friend request to the user as well. This protects aga...

How can I delete a Kid account? (parent/coach)

From your Parent/Coach account Home screen: Click the "Kids" tab. Select "Edit Kid" from the dropdown menu next to the kid account you'd like to delete. Check the box that says "Disable Account." Click "Save." The kid account will be deleted and removed from your My Kids list.

Why can't I start a game in Fast Chess?

Parents & Coaches can play Fast Chess, but they must send a direct game challenge to one of their kids or friends. First, make sure your Kid or Friend is logged on & in the Fast Chess section of the site. To challenge a specific friend or clubmate: Find them in the "Friend & Clubm...