Reset your Kid's Lesson levels
Log in to your Parent or Coach account, click 'Manage' in the top menu, and select 'Kids.'
Click the menu icon (three stacked lines) next to your child’s name, then choose 'Edit Kid.'
Scroll down to the 'Set Lesson Level' section, and use the drop-down to adjust their lesson level.
Reset your Kid's Puzzle history
From your Parent or Coach account, click 'Manage' in the top menu and choose 'Kids.'
Click the menu icon (three stacked lines) next to your child’s name, then select 'Edit Kid.'
Scroll down and click 'Reset Puzzles'
Confirm your choice by clicking 'OK' in the pop-up window.