For Parents
- I purchased a Gold Membership for my kid. Why do we not have Gold access?
- (Parent/Coach/Teacher) How can I reset my kid's password?
- (Kids) How do I change my username?
- I purchased a Gold Membership for my child. Can I access the Gold Membership features from my Parent account?
- I have a premium Chess.com membership. Do Chess.com benefits apply to ChessKid too?
- My question isn't answered here. Who can I contact?
- (Adult Account) How can I change my username?
- Can I switch Gold Membership between my Kids?
- Is it safe for my kid to add a friend? How can I see my kid’s friends?
- What's a Primary Guardian? What's a Secondary Guardian?
- How can I give my child's coach access to his/her account? (Parent)
- (Parent/Coach) How can I delete a Kid account?
- (Kids) Why can't I start a game in Fast Chess?
- How can I see my kid’s progress?
- How to Transfer or Switch Primary Guardianship to a Coach or Teacher
- How To Connect To My Kid Through Guardianship
- (Parent/Teacher/Coach) How do I start a club?
- (Parent/Coach) How can I play, host or cancel a tournament?
- (Kids) How To Play My Friend In Fast Chess
- Can I join a tournament? (parent/coach)