Chess.com Support

Yes, upon purchase of a <a href="https://www.chesskid.com/home" rel="nofollow noopener noreferrer" target="_blank">ChessKid</a> gold membership for your child, one email connected adult ChessKid account also receives gold complimentarily. 

If you are unable to access the Gold features after upgrading,

Try logging out and then logging back in.

Double-check that both accounts (Kid and the Parent) have the same Primary email address listed on their accounts.<b> </b>That's how our system recognizes the Parent-Kid Guardian connection as well as the application of the complimentary Adult gold. (In your "<a href="https://www.chesskid.com/settings/account" rel="nofollow noopener noreferrer" target="_blank">Settings</a>")

1. Try logging out and then logging back in.
2. Double-check that both accounts (Kid and the Parent) have the same Primary email address listed on their accounts.<b> </b>That's how our system recognizes the Parent-Kid Guardian connection as well as the application of the complimentary Adult gold. (In your "<a href="https://www.chesskid.com/settings/account" rel="nofollow noopener noreferrer" target="_blank">Settings</a>")

If this still does not work, please <a href="https://support.chesskid.com/en/articles/8872620-contact-us">EMAIL US</a>.

<a href="https://support.chesskid.com/en/articles/8868085-connecting-with-kids-guardianship">How To Connect To My Kid Through Guardianship</a>

<a href="https://support.chesskid.com/en/articles/8863471-how-to-transfer-or-switch-primary-guardianship-to-a-coach-or-teacher">How to Transfer or Switch Primary Guardianship to a Coach or Teacher</a>