Can't access my gold membership

Here's how to restore gold on your device:

On the Apple device where the purchase was made, make sure that you're using the same Apple ID as the original purchaser. Click on:

  1. Settings
  2. Upgrade
  3. Restore Purchase

That should reactivate the gold :) 

Here’s a direct link to Apple Support, shall you need further assistance in finding your purchase! 

You can also reach them by calling this number: 1-800–692–7753.

Here are some other suggestions for how to restore gold on your Apple device:

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