Can't access my gold membership
Here's how to restore gold on your device:
On the Apple device where the purchase was made, make sure that you're using the same Apple ID as the original purchaser. Click on:
- Restore Purchase
That should reactivate the gold :)
Here’s a direct link to Apple Support, shall you need further assistance in finding your purchase!
You can also reach them by calling this number: 1-800–692–7753.
Here are some other suggestions for how to restore gold on your Apple device:
- Delete and reinstall the ChessKid app.
- Turn the device off for a couple minutes and then back on.
- Clear the cache on the device. Clearing the cache on your Apple device
- Update the Operating System on your device: Update your iPhone, iPad, or iPod touch
- Go to the Upgrade screen from within the app and click on "Restore Purchase".