Can't access my gold membership

Please go to your ChessKid App and see if you can purchase another membership. Just go through the motions of buying a membership without actually purchasing one. When you do this, it should give you a pop-up with the ChessKid username that is linked to your Apple ID and membership purchase.

Here are some other suggestions for how to restore gold on your Apple device:

• Delete and reinstall the ChessKid app.
• Turn the device off for a couple of minutes and then back on.
• Clear the cache on the device. Clearing the cache on your Apple device
• Update the Operating System on your device: Update your iPhone, iPad, or iPod touch
• Go to the Upgrade screen from within the app and click on "Restore Purchase".