Skip to main content

How to find my username

Updated over 10 months ago

If you're using an Apple device, you will need to find the username currently connected to your account.

If you've purchased a gold membership, sometimes it accidentally attaches to a different username. Here are two options to check which username is connected to your purchase:

  1. Open your ChessKid App and attempt to purchase another membership. Go through the process without completing the purchase. When doing this, you should see a pop-up with the ChessKid username linked to your Apple ID.

  2. If the first option doesn't generate a username pop-up, log out and create a new username by clicking on the Sign-Up button next to the login area.  Then, try purchasing again until you see the pop-up showing the username.

After following these steps, you should see a pop-up indicating the username associated with your gold account purchase.

Once you have your ChessKid username, if you need a password reset, please contact us through the button below and we'll take care of that for you!

Did this answer your question?