Unfortunately, we are not able to participate in the subscription linking due to not having access to third-party billing portals; Apple or Google Play.
While we generally recommend one gold account per kid for the best individualized user experience, the gold membership, however, can be shared between connected Kid accounts. *Note: only 1 Kid account (and 1 connected Parent account) at a time would be able to use it. Here's how that works:
1- All accounts (Parent and Kids) must have the same Primary email address listed in order to connect with each other. That's how our system recognizes the Parent-Kid connection. This also lists the connected Adult account as the Primary Guardian which allows for gold and Kid account management capabilities.
2- After all the accounts are connected, the gold must be purchased from within that particular connected Parent account. If the gold was purchased from a Kid account you will need to cancel that gold and then repurchase from within your Adult account.
3- The gold membership must then be managed (assigned or removed) from within the connected Adult account. Click HERE for more information on this functionality.
If you haven't created a Parent account yet, click HERE to start the process. Make sure the list the same primary email address as what is listed on your Kid accounts. That is how our system recognizes the Parent-Kid connection.
To take a look at our various membership plans, click on the following link: Gold Unlimited Access! To get the best possible rate, purchase a bulk membership (several kid memberships purchased all at once) for multiple years :)
Apple membership management:
To cancel your Apple subscription(s), click HERE.
To change your Apple membership(s), please click HERE.
To request a refund, please go to Apple Refund Request.
You can also contact Apple support at: 1-800–692–7753 or visit the Apple Support webpage.
Google Play membership management:
To manage your Google Play membership, click HERE.
You can also contact Google Customer Support at: 1-855-466-4438
To view our ChessKid membership plans, click on the following link: Gold Unlimited Access. To get the best possible rate, purchase a bulk membership (several kid memberships purchased all at once from the same Parent account).
More gold membership related FAQ's: