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Having issues with the ChessKid mobile app? Follow these troubleshooting steps to fix common problems.

Updated over a month ago

Troubleshooting steps

If you're experiencing issues, try the following steps:

  • Reinstall the app – Delete the app and reinstall it. Sometimes, a fresh install can fix corrupted data.

  • Restart your device – Turn it off for a few minutes, then turn it back on.

  • Update your browser – Ensure you're using the latest version. You can check for updates here.

  • Clear your cache – Too many temporary files can slow down your device. Clearing your cache may help.

  • Update your operating system – Keeping your device updated ensures compatibility and performance:

If you still need help, please contact our Support team – we’re happy to assist!

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