Troubleshooting steps
Having issues with the ChessKid mobile app? Try these troubleshooting steps to resolve the most common problems:
Reinstall the app. Delete the app and reinstall it. Sometimes, a fresh install can fix corrupted data.
Restart your device. Turn it off for a few minutes, then turn it back on.
Update your browser. If you're using ChessKid on your mobile device's browser, make sure you're using the latest version.
Clear your cache. Too many temporary files can slow down your device. Clearing your cache may help.
Update your operating system. Keeping your device updated ensures compatibility and performance:
If you still need help, please contact our Support team, we'll be happy to assist!