Google Play Gold Memberships
If you purchased your ChessKid membership through Google Play (not ChessKid.com), refund requests must be submitted directly through Google.
Follow these steps to request a refund:
Go to play.google.com.
At the top right, click your profile picture.
Click 'Payments & subscriptions,' then 'Budget & order history.'
For the order you want to return, click 'Report a problem.'
Select the option that describes your situation.
Complete the form and note that you'd like a refund.
Click 'Submit.'
After submitting, you’ll see a confirmation message: 'Thank you for sharing your concerns.'
You’ll typically receive a response by email within 15 minutes, but in some cases, it may take up to 4 business days.
Check out this article to learn more about Google Play refunds: Request a refund on Google Play