Find your Gold account
Sometimes, a Gold Membership is accidentally linked to the wrong ChessKid account. Here's how to double-check which username is connected to your purchase:
iOS
Open the ChessKid app and go through the steps to purchase a membership (stop before completing the payment). A pop-up should appear showing the ChessKid username currently linked to your purchase.
If you don’t see the username pop-up, log out of the app and tap 'Sign Up' to create a new account. Then try the membership purchase steps above again. You should now see a pop-up showing the username tied to your Gold Membership.
If you’re an Android user but your Gold Membership was purchased through Apple, please contact us with a copy of your purchase receipt, and we’ll reset the password for your Gold account.
Android - Google Play
If you made your purchase on an Android device and don't remember which account it was applied to, contact our support team with your GPA number. We'll be happy to help you locate the correct account.