All Collections
Android
Where's my gold membership?
Where's my gold membership?
Updated over a week ago

If your Google Play membership purchase didn't sync correctly to your ChessKid account, there may be a miscommunication between Google Play and our ChessKid platform. Here's how to move forward:

While on the device used to make your purchase, find your Order ID GPA number, then 'Contact Us' and our Team will be very happy to look into your purchase.

Here's how to find your order number:

To make changes to your Google Play Membership, click on the following link: Cancel, pause, or change a subscription on Google Play.

Did this answer your question?