If your Google Play membership purchase didn't sync correctly to your ChessKid account, there may be a miscommunication between Google Play and our ChessKid platform.
While on the device used to make your purchase, find your Order ID GPA number, then contact us and our team will be happy to look into your purchase.
Here's how to find your order number:
Check out this article from Google to learn how to make changes to your Google Play Membership: Cancel, pause, or change a subscription on Google Play.