Chess.com Support

<img src="https://www.chess.com/bundles/web/images/color-icons/help.svg" width="20" alt=""> Need to contact ChessKid? We're here to help!

Before reaching out, please review our most common FAQs for immediate assistance!

<a href="https://support.chesskid.com/en/articles/8857637-parent-coach-teacher-how-can-i-reset-my-kid-s-password">How can I reset my kid's password?</a>

<a href="https://support.chesskid.com/en/articles/8887424-how-to-add-friends-kid-account">How do I add my friends?</a>

<a href="https://support.chesskid.com/en/articles/8868564-what-is-the-difference-between-parent-teacher-or-coach-accounts">What is the difference between Parent, Teacher, or Coach accounts?</a>

<a href="https://support.chesskid.com/en/articles/8853992-i-purchased-a-gold-membership-for-my-kid-why-do-we-not-have-gold-access">I purchased a Gold membership for my kid. Why do they not have Gold?</a>

<a href="https://support.chesskid.com/en/articles/8858614-can-i-change-my-avatar-background-pieces-or-board">How can I change my avatar, background, pieces or board? </a>

- <a href="https://support.chesskid.com/en/articles/8857637-parent-coach-teacher-how-can-i-reset-my-kid-s-password">How can I reset my kid's password?</a>
- <a href="https://support.chesskid.com/en/articles/8887424-how-to-add-friends-kid-account">How do I add my friends?</a>
- <a href="https://support.chesskid.com/en/articles/8868564-what-is-the-difference-between-parent-teacher-or-coach-accounts">What is the difference between Parent, Teacher, or Coach accounts?</a>
- <a href="https://support.chesskid.com/en/articles/8853992-i-purchased-a-gold-membership-for-my-kid-why-do-we-not-have-gold-access">I purchased a Gold membership for my kid. Why do they not have Gold?</a>
- <a href="https://support.chesskid.com/en/articles/8858614-can-i-change-my-avatar-background-pieces-or-board">How can I change my avatar, background, pieces or board? </a>

If you still need to connect with our Member Support Team, please click below!

Alternatively, please go to chesskid.com and click <b>Help</b> in the bottom right.