Chess.com

Learn how to reset any of your kids' passwords on ChessKid.

(Parent/Coach/Teacher) How can I reset my kid's password?

Learn why ChessKid is the safest and most fun place for kids to play chess.

What's the difference between ChessKid and Chess.com?

Learn how to handle disrespectful behavior on ChessKid and what to do if it happens within a Club setting.

(Kids) Someone is being mean or rude to me. What do I do?

Contact ChessKid Support for help. Click the button below and we will reply within 24 business hours, Monday through Friday.

My question isn't answered here. Who can I contact?

Learn how ChessKid handles Fair Play, how to report cheating, what happens during investigations, and what actions may be taken.

What do I need to know about Fair Play on Chesskid?

Learn how to change your username on ChessKid as a parent and review the guidelines and requirements for approval.

(Adults) How can I change my username?

Learn how to customize ChessKid by changing your background, board and piece styles, and avatar.

Can I change my avatar, background, pieces, or board?

Learn what ages ChessKid is designed for and who it’s best suited to.

What age range is ChessKid designed for?

Learn how tournament tiebreak scores are calculated when players finish with the same score.

What is a tie break?

Having trouble challenging a friend to a Fast Chess game? Learn why this happens and how to fix it!

(Kids) Why can't I start a game in Fast Chess?

Learn how ChessKid chess and puzzle ratings work, how they change with games and puzzles, and why they may differ from official ratings.

How do ratings work? Does the site link to my USCF (or other international) rating?

Learn what activity stars are on ChessKid and how to earn them.

How do I earn activity stars?

Learn what ChessKid is and how it relates to Chess.com.

Who owns and operates ChessKid?

Learn how ChessKid tournament trophies are awarded based on the number of participants and which places receive trophies.

Who gets a trophy in a tournament?

Learn why ChessKid does not allow external links or advertising, and how this policy helps keep the site safe for kids.

I want to tell people about another website outside of Chesskid. Can I do that?

Learn what happens when you delete a ChessKid account, including what data is lost and what to do if you want to return later.

Can I recover my deleted account?

Learn how to sign into the ChessKid app on Android using your Google account, plus steps to fix issues if the option doesn’t appear.

How do I log into ChessKid with my Google account?

Having trouble with your ChessKid confirmation email? Learn what to check and how to get help if you can’t activate your account.

How can I activate my ChessKid account?

Learn how to contact ChessKid Support. We're here to help!

Contact us

Learn why the ChessKid menu may be hidden on smaller screens and how to open it or restore the full menu layout.

The navigation buttons on the site are smaller and at the top of my screen. What happened?

Learn whether usernames and passwords are case-sensitive on ChessKid to avoid login issues when entering your credentials!

Are Usernames case sensitive? Are Passwords case sensitive?

Link an existing Kid account to your Parent account by matching the Guardian Email on the Kid account with your Adult account email.

(Adults) How do I add an existing Kid Account to my "My Kids" list?

Learn which accounts can request a custom username and what are the requirements for it.

How can I request a custom username?

Learn about the status of Magnus Chess Academy's coaching on ChessKid.

Looking for Magnus Chess Academy?

Learn how to find your ChessKid username or reset your password if you've forgotten your login information.

How do I find my username or reset my password?

Learn how to customize your ChessKid avatar, earn stars and gems, and unlock outfits and accessories to make it unique.

How can I customize my avatar on ChessKid?

Learn how ChessKid tournaments work, including round-robin and knockout formats, seeding and winners, timeouts, and thematic tournaments.

How do tournaments work on ChessKid?

Learn how ChessKid tournament points are calculated, including the formula and how placement, rounds, group size, and average rating affect points.

What are tournament points?

Learn how to withdraw from a ChessKid tournament and what happens if you withdraw while games are still in progress.

How do I withdraw from a ChessKid tournament?

Learn how to report a member on ChessKid.

How do I report someone on ChessKid?

Common Questions

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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