I'd like a refund

Since your membership was purchased through Google Play (and not Chesskid.com) you will need to start a refund request directly with them.

To see your Google Play refund options, please go to play.google.com/store/account.

  • Select Order History.
  • Find the order you want to return.
  • Select Request a refund or Report a problem and choose the option that describes your situation.
  • Complete the form and note that you'd like a refund.

You'll get a message that says "Thank you for sharing your concerns." You'll then get an email with your refund decision. You’ll usually get this within 15 minutes but it can take up to 4 business days.

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