I'd like a refund
Since your membership was purchased through Google Play (and not ChessKid.com) you will need to start a refund request directly with them.
To see your Google Play refund options, please go to Learn about refunds on Google Play.
- Select Order History.
- Find the order you want to return.
- Select Request a refund or Report a problem and choose the option that describes your situation.
- Complete the form and note that you'd like a refund.
You'll get a message that says " Thank you for sharing your concerns." You'll then get an email with your refund decision. You’ll usually get this within 15 minutes but it can take up to 4 business days.