ChessKid Support - FAQs and Contact Info
  • Support Home
  • FAQs
  • Contact Us

For Parents

  • How can I reset my kid's password? (parent/coach/teacher)
  • I purchased a Gold Membership for my kid. Why do they not have Gold access?
  • How do I change my username? (kid)
  • I purchased a Gold Membership for my child. Can I access the Gold Membership features from my Parent account?
  • My question isn't answered here. Who can I contact?
  • Parent Account: How can I change my username?
  • Is it safe for my kid to add a friend? How can I see my kid’s friends?
  • Can I switch Gold Membership between my Kids?
  • How can I give my child's coach access to his/her account? (Parent)
  • Why can't I start a game in Fast Chess?
  • How can I see my kid’s progress?
  • How can I delete a Kid account? (parent/coach)
  • How to Transfer or Switch Primary Guardianship to a Coach or Teacher
  • How do I start a club? (parent/coach)
  • How do I host a tournament? (parent/coach)
  • My Kid and I both have accounts, but we aren't able to see each other/aren't linked up. What should I do? (Parent/Coach)
  • How do I cancel my gold subscription?
  • I created a custom Username for my kid but it's not showing up on my account. Why? (parent/coach)
  • Can I join a tournament? (parent/coach)
  • I'd like to show my school's administrators examples of other schools using ChessKid.com.
  • 1
  • 2

Categories

  • Android
  • Apple
  • ChessKid Coaching
  • For Parents
  • For Schools & Coaches
  • For Kids
  • Common Questions
  • Gold Membership
  • Mobile Apps
No results found

© Chess.com 2023. Powered by Help Scout