For Parents
- How can I reset my kid's password? (parent/coach/teacher)
- I purchased a Gold Membership for my kid. Why do they not have Gold access?
- How do I change my username? (kid)
- I purchased a Gold Membership for my child. Can I access the Gold Membership features from my Parent account?
- My question isn't answered here. Who can I contact?
- Parent Account: How can I change my username?
- Is it safe for my kid to add a friend? How can I see my kid’s friends?
- Can I switch Gold Membership between my Kids?
- How can I give my child's coach access to his/her account? (Parent)
- Why can't I start a game in Fast Chess?
- How can I see my kid’s progress?
- How can I delete a Kid account? (parent/coach)
- How to Transfer or Switch Primary Guardianship to a Coach or Teacher
- How do I start a club? (parent/coach)
- How do I host a tournament? (parent/coach)
- My Kid and I both have accounts, but we aren't able to see each other/aren't linked up. What should I do? (Parent/Coach)
- How do I cancel my gold subscription?
- I created a custom Username for my kid but it's not showing up on my account. Why? (parent/coach)
- Can I join a tournament? (parent/coach)
- I'd like to show my school's administrators examples of other schools using ChessKid.com.