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I'd like a refund
I'd like a refund
Updated over a week ago

Since your membership was purchased through Google Play (and not ChessKid.com) you will need to start a refund request directly with them.

To see your Google Play refund options, please go to Learn about refunds on Google Play.

  • Select Order History.

  • Find the order you want to return.

  • Select Request a refund or Report a problem and choose the option that describes your situation.

  • Complete the form and note that you'd like a refund.

You'll get a message that says " Thank you for sharing your concerns." You'll then get an email with your refund decision. You’ll usually get this within 15 minutes but it can take up to 4 business days.

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