Skip to main content
All CollectionsAndroid
I'd like a refund
I'd like a refund
Updated over 5 months ago

Since your membership was purchased through Google Play and not ChessKid.com, you will need to start a refund request directly with Google Play.

To see your Google Play refund options, please follow these steps:

  1. Select Order History

  2. Find the order you want to return

  3. Select Request a refund or Report a problem and choose the option that describes your situation

  4. Complete the form and note that you'd like a refund

You'll receive a message that says "Thank you for sharing your concerns." Shortly after, you'll get an email with your refund decision, usually within 15 minutes, but it can take up to 4 business days.

Did this answer your question?