Do Gold Membership purchases renew? How can I turn off auto-renewal?
Yes. Typically, Gold Membership purchases on ChessKid will automatically renew at the end of the expiration cycle so that you don't miss out on any feature access.
You can turn off the auto-renewal function at any time.
If the purchase was made from a Guardian's account (Parent, Teacher or Coach):
- Click the gear-shaped "Settings" icon,
- Select "Membership" from the right side menu,
- Click the orange "Update your Billing Info" button,
- Click the red "Cancel Auto-Renewal" button.
If the purchase was made from a Kid account:
- Click on the gear-shaped "Settings" icon,
- Select "Subscription" from the top tabs,
- Click the orange "Update your Billing Info" button,
- Click the red "Cancel Auto-Renewal" button.
There are a few special membership types which may require a different process:
- ChessKid does not manage subscription cycles purchased on iOS devices through the Apple App store or iTunes. If you make a purchase through the app, then decide to switch to a subscription purchased via a computer browser, you may need to separately cancel your subscription from your Apple device.
- If you're an administrator at a large school or school district, you may have a ChessKid "Enterprise" type account with a different type of Gold subscription. Please reach out to your ChessKid representative if you need renewal assistance.