ChessKid Support - FAQs and Contact Info
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For Schools & Coaches

  • How can I see my kid’s progress?
  • I want to sign up 30+ accounts for my club or school. Do you offer a discount? (coach/school)
  • What are the special features available to schools & groups? (coach/school)
  • How can I reset my kid's password? (parent/coach/teacher)
  • How can I review my students' games? (coach)
  • Can I switch Gold Membership between my Kids?
  • I created a custom Username for my kid but it's not showing up on my account. Why? (parent/coach)
  • What's a Primary Guardian? What's a Secondary Guardian? (coach)
  • A student left my program. Should I delete a kid account, or just "un-gold" it? (coach/school)
  • I am unable to access some or all of ChessKid from my school. Is it blocked?
  • Should I use custom Usernames for the kids in my program?
  • Is it safe for my kid to add a friend? How can I see my kid’s friends?
  • How can I delete a Kid account? (parent/coach)
  • Do you have instructions to help coaches & teachers set up their programs/classes?
  • Why can't I start a game in Fast Chess?
  • How to Transfer or Switch Primary Guardianship to a Coach or Teacher
  • How can I share ideas with other Parents & Coaches on ChessKid?
  • How do I start a club? (parent/coach)
  • Can I join a tournament? (parent/coach)
  • My question isn't answered here. Who can I contact?
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