- I purchased a Gold Membership for my kid. Why do they not have Gold access? Why did they send me an upgrade request?
- My question isn't answered here. Who can I contact?
- I purchased a Gold Membership for my child. Can I access the Gold Membership features from my Parent/Coach account? (parent/coach)
- I have a premium Chess.com membership. Do Chess.com benefits apply to ChessKid too?
- A student left my program. Should I delete a kid account, or just "un-gold" it? (coach/school)
- Can I remove a Gold Membership from a kid account and reassign it to someone else? (coach)