Common Questions
- How do I add my friends? (kid)
- How can I reset my kid's password? (parent/coach/teacher)
- I purchased a Gold Membership for my kid. Why do they not have Gold access?
- How do I change my username? (kid)
- What's the difference between a Free account & a Gold Membership?
- My question isn't answered here. Who can I contact?
- What's the difference between ChessKid.com & Chess.com?
- Someone is being mean or rude to me. What do I do? (kid)
- Can I change my avatar / background / pieces / board? (kids & adults)
- Parent Account: How can I change my username?
- Fair Play on ChessKid.com
- What age range is ChessKid designed for?
- I forgot my password. What do I do? (kid)
- What is a tie break?
- Why can't I start a game in Fast Chess?
- How do ratings work? Does the site link to my USCF (or other international) rating?
- Do Gold Membership purchases renew? How can I turn off auto-renewal?
- How do I earn activity stars?
- How do I cancel my gold subscription?
- Who owns and operates Chesskid.com?