ChessKid Support - FAQs and Contact Info
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Common Questions

  • How do I add my friends? (kid)
  • How can I reset my kid's password? (parent/coach)
  • What's the difference between a Free account & a Gold Membership?
  • My question isn't answered here. Who can I contact?
  • Someone is being mean or rude to me. What do I do? (kid)
  • What's the difference between ChessKid.com & Chess.com?
  • Can I change my avatar / background / pieces / board? (kids & adults)
  • Why can't I start a game in Fast Chess?
  • What age range is ChessKid designed for?
  • I forgot my password. What do I do? (kid)
  • How do ratings work? Does the site link to my USCF (or other international) rating?
  • Fair Play on ChessKid.com
  • How do I earn activity stars?
  • Who owns and operates Chesskid.com?
  • What is a tie break?
  • Who gets a trophy in a tournament?
  • The navigation buttons on the site are smaller and at the top of my screen. What happened?
  • Are Usernames case sensitive? Are Passwords case sensitive?
  • I want to tell people about another website outside of Chesskid. Can I do that?
  • I didn’t receive the activation email. How can I activate my account?
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  • Common Questions
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