Chess.com

Learn how to reset any of your kids' passwords on ChessKid.

(Parent/Coach/Teacher) How can I reset my kid's password?

What's the difference between ChessKid.com & Chess.com?

Learn how to handle disrespectful behavior on ChessKid and what to do if it happens within a Club setting.

(Kid) Someone is being mean or rude to me. What do I do?

My question isn't answered here. Who can I contact?

Fair Play on ChessKid.com: What you Need to Know

Learn how to change your username on ChessKid as a parent and review the guidelines and requirements for approval.

(Adult Account) How can I change my username?

Can I change my avatar, background, pieces, or board?

What age range is ChessKid designed for?

What is a tie break?

Having trouble challenging a friend to a Fast Chess game? Learn why this happens and how to fix it!

(Kids) Why can't I start a game in Fast Chess?

How do ratings work? Does the site link to my USCF (or other international) rating?

How do I earn activity stars?

Who owns and operates ChessKid.com?

Custom Usernames

Who gets a trophy in a tournament?

I want to tell people about another website outside of Chesskid. Can I do that?

Deleted accounts

Google Sign In

I didn't receive the confirmation email. How can I activate my account?

Learn how to contact ChessKid Support. We're here to help!

Contact us

The navigation buttons on the site are smaller and at the top of my screen. What happened?

Learn whether usernames and passwords are case-sensitive on ChessKid to avoid login issues when entering your credentials!

Are Usernames case sensitive? Are Passwords case sensitive?

Link an existing Kid account to your Parent account by matching the Guardian Email on the Kid account with your Adult account email.

How to Add an Existing Kid Account to Your Kids List

Usernames And Custom Usernames

Learn about the status of Magnus Chess Academy's coaching on ChessKid.

Looking for Magnus Chess Academy?

Common Questions

Contact Us

Find answers and get help from Intercom Support and Community Experts

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