Common Questions
- How can I reset my kid's password? (parent/coach)
- How do I add my friends? (kid)
- What's the difference between a Free account & a Gold Membership?
- My question isn't answered here. Who can I contact?
- Someone is being mean or rude to me. What do I do? (kid)
- Can I change my avatar / background / pieces / board? (kids & adults)
- What age range is ChessKid designed for?
- How do ratings work? Does the site link to my USCF (or other international) rating?
- Why can't I start a game in Fast Chess?
- What's the difference between ChessKid.com & Chess.com?
- I forgot my password. What do I do? (kid)
- How do I earn activity stars?
- Who owns and operates Chesskid.com?
- Fair Play on ChessKid.com
- The navigation buttons on the site are smaller and at the top of my screen. What happened?
- Who gets a trophy in a tournament?
- I want to tell people about another website outside of Chesskid. Can I do that?
- Where did the Puzzles & Lessons links go? They're not on the left side menu any more.
- Are Usernames case sensitive? Are Passwords case sensitive?
- I didn’t receive the activation email. How can I activate my account?