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How To Assign/Remove Gold
How To Assign/Remove Gold
Updated over 5 months ago

The Kid account must be connected to your Parent account through Guardianship, and the gold membership must be purchased through your Adult account to have gold management capabilities.

  • From your Parent account click on Manage in the menu at the top of the screen and select Kids

  • Click on the green + sign next to your Kid's name to assign gold or the red X to remove it:


How to Cancel a Gold membership purchased from a Kid account

If your membership was purchased through Apple you will need to cancel directly with them. You can do so by clicking here.

If the account has a solid gold medal with no X or + next to it, as shown in the picture below, it means the gold was purchased from within the Kid account, not the Parent account.

  • To cancel gold on this account, log in to the Kid account that purchased the gold and click on the Settings icon on the left side of the screen next to the avatar.

  • Click on the Subscription tab at the top of the screen and select Click here to update your billing info

  • Scroll down and click on Cancel Gold Membership

If you experience difficulty with this, please feel free to Contact Us using the button below and our Team will be very happy to assist you!

Check out these articles to learn more about ChessKid memberships: How to add another gold membership and How To View Or Change My Membership

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