What's my username/password?

If you're unsure of your login information, complete the following steps to find the ChessKid username associated with your gold account. 

On the Apple device where the purchase was made, make sure that you're using the same Apple ID as the original purchaser. You can recover the username by logging into the app with any username (or create a new username on the app). Click on:

  1. Settings
  2. Upgrade
  3. Restore Purchase

When purchasing any product the app will show an error alert displaying the username to which the subscription belongs to. 

Once you have your ChessKid username, email our support team at support@chesskid.com for assistance in changing your password.

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