ChessKid Support - FAQs and Contact Info
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Common Questions

  • Are Usernames case sensitive? Are Passwords case sensitive?
  • Who gets a trophy in a tournament?
  • The navigation buttons on the site are smaller and at the top of my screen. What happened?
  • How to add another gold membership
  • Membership Cancelation Overview
  • Promo Codes/Discounts
  • I want to tell people about another website outside of Chesskid. Can I do that?
  • Where did the Puzzles & Lessons links go? They're not on the left side menu any more.
  • Connecting with kids/Guardianship
  • Custom Usernames
  • Deleted accounts
  • How To Assign/Remove Gold
  • How To Change My Membership Plan
  • Google Sign In
  • I didn't receive the confirmation email. How can I activate my account?
  • How To Update/View/Manage My Billing Details/Membership
  • Why can't I log in with my custom username?
  • How To Purchase A Gold Membership
  • Purchased Gold but I can't assign it.
  • How To Find My Gold Account/Username
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